At To Steps, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or interact with our services.  

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, and shipping address.  
  • Order Information: Details about your purchases, including product information, payment details, and order history.
  • Account Information: Your username, password, and other information you provide when creating an account.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and pages visited.

How We Use Your Information

We may use your personal information for the following purposes:

    • Processing Orders: To fulfill your orders, process payments, and provide customer support.
    • Communicating with You: To send you order confirmations, shipping updates, and marketing communications.
    • Improving Our Services: To analyze your usage data and make improvements to our website and services.
    • Personalizing Your Experience: To offer you personalized product recommendations and marketing content.
    • Complying with Legal Requirements: To comply with applicable laws and regulations.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:  

    • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and marketing platforms.  
    • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
  • Business Transfers: In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner.  

Your Rights

You have the right to:

    • Access your personal information.
    • Rectify any inaccuracies in your personal information.
    • Erasure of your personal information.
    • Restrict the processing of your personal information.
    • Object to the processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, commonly used format.  

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your usage of our website. You can manage your cookie preferences through your browser settings.  

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.  

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:  

  • Email: tosteps5@gmail.com
  • Address: 62 Carretera de la Bordeta, Barcelona, Spain