Shipping Methods and Costs

We offer a variety of shipping methods to suit your needs. Shipping costs will be calculated based on the weight of your order, your shipping address, and the selected shipping method.

Shipping Options

  • Standard Shipping: Our most affordable option, typically takes 7-12 business days for delivery within Spain.
  • Expedited Shipping: Faster delivery for a fee, typically takes 3 to 7 business days within Spain.
  • International Shipping: We ship to many countries worldwide. Shipping rates and delivery times may vary depending on your location and customs regulations.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier's website.  

Delivery Times

Estimated delivery times are provided as a guide only and may be subject to delays due to factors beyond our control, such as weather conditions, carrier issues, or customs clearance.

Shipping Restrictions

We may not be able to ship to certain locations or for certain products due to legal restrictions or other reasons.

Customs and Duties

For international shipments, you may be subject to import duties, taxes, or customs fees. These charges are the customer's responsibility and are not included in the shipping cost.

Contact Us

If you have any questions about our shipping policy, please contact our customer service team at:

  • Email: [Your email address]
  • Phone: +34 (612) 465 772

 

www.ToSteps.com